Interlibrary Loan Policy
Interlibrary loan is the process by which a library requests materials from, or supplies materials to, another library. Through interlibrary loan, patrons may access materials from other libraries in Illinois. The requested materials are sent to the Glenwood-Lynwood Public Library, where the patron may check the items out (or use them in the library, if so stipulated by the owning library).
The library affirms that interlibrary loan is an augmentation, not a substitute for, the library’s collection. The library exhausts local resources first, including its own collection and those of libraries in the System Wide Automated Network (SWAN) Library Consortium before requesting items from libraries out of the system.
This service is offered to all patrons holding a valid library card issued by the Glenwood-Lynwood Public Library or another SWAN-member library. Patrons’ accounts must be in good standing to participate in interlibrary loan. Patrons of non-SWAN libraries should initiate their requests through their home library.
How to submit a request
Patrons may place a hold by contacting the Information Services Desk in person, by phone, by fax, or electronically through email. When placing a request, a patron needs to provide as much information as possible about the item to be requested, along with their name, library card number, and phone number or email address. Patrons may also place holds themselves online through the SWAN catalog.
What may be borrowed
All hard-copy formats may be requested (e.g., books, audiovisual materials, periodicals, government documents, microfilm, photocopies, etc.). The library does not place holds on multiple copies of the same title in the same format.
The Glenwood-Lynwood Public Library District offers Interlibrary Loan services to any patron who holds a current card in good standing. There is no charge for this service unless levied by the lending library or system headquarters.
There is no fee for borrowing materials from other libraries in Illinois (unless the requested item is a photocopy; depending upon the supplying library there may be a nominal fee).
Service is provided as quickly as possible. The turnaround time varies depending upon the lending library and the status of the materials requested (e.g. on-order, checked out, etc.). Assuming the item is currently available, items requested within SWAN usually arrive between three to five business days. Items requested from non-SWAN libraries within the state of Illinois generally take up to three weeks to arrive. Patrons are notified if the library is unable to obtain an item.
When materials arrive, the interlibrary loan staff call, email, or text the requesting patron, depending on the preference stated in the patron’s record. After the patron has been contacted, the patron has 7 days to pick up the material. If the item is not picked up within 7 days, it is sent back to the lending library.
If an item was borrowed from a SWAN library and checked out at the Glenwood-Lynwood Public Library, the loan period and renewal options are governed by the Glenwood-Lynwood Library’s circulation policy. If an item was obtained from a non-SWAN library, the loan period and renewal options are determined by the lending library.
The library strictly observes any conditions for use of loaned materials that may be imposed by non-SWAN libraries (e.g., shortened loan period, in-library use only, no renewals). The lending library sets the limit on the number of times this title may be renewed.
The patron is responsible for picking up the requested item. It is also the patron’s responsibility to return items in a timely fashion. If an item is lost or damaged, the patron is responsible for the cost of the item and for any processing fees charged by the lending library. When materials are lost or are returned late, borrowing privileges of both the patron and the Glenwood-Lynwood Public Library are jeopardized. Interlibrary loan borrowing privileges of patrons who consistently abuse these privileges may be suspended.
Patrons who wish to renew items obtained from outside the SWAN consortium should contact the Information Services Department at least three weekdays before the due date. The Interlibrary Loan staff will attempt to renew the item and notify the patron if the item may or may not be renewed. Renewals are at the sole discretion of the lending library and cannot be guaranteed.
The Glenwood-Lynwood Public Library loans materials to all libraries in Illinois. Patrons of SWAN libraries may request items from our collection through the SWAN catalog. Patrons of non-SWAN libraries should initiate their requests through their home library.
How to submit a request
Illinois libraries may submit requests by mail (ALA form or equivalent required), fax, OCLC, phone (confirming fax required), or through the SWAN system. Items requested by Illinois libraries are sent via the Illinois Library Delivery Service (ILDS).
What may be borrowed
The Glenwood-Lynwood Public Library District will loan any material which is in the library collection, with the exception video games. Reference materials will circulate at the discretion of the Information Services staff. The library also reserves the right to refuse to lend materials or to ask a borrowing library to restrict use of materials lent.
The Glenwood-Lynwood Public Library does not charge for lending materials.
Items borrowed from libraries outside of the SWAN consortium are checked out for four weeks. This allows for two weeks’ transit time and for a two-week checkout to patrons of the borrowing library. If an item is not on reserve for another patron, the item may be renewed. There is a limit of two renewals.
Lost interlibrary loan materials
The Glenwood-Lynwood Public Library assesses a fee on a lost item equal to the replacement cost of the item plus a $5.00 processing fee. The borrowing library is responsible for the payment of this fee.